
Workplace deviance includes behaviors like slacking, gossiping, theft, or harassment that harm the organization and colleagues.
Actions by employees that violate organizational norms and adversely impact the wellbeing of the organization and other team members is known as workplace deviance. Workplace deviance varies across organizations as different companies have different norms. These behaviours can range from mild, such as gossiping and minor rule violations, to more serious, including pilferage, sabotage, or harassment.
Understanding and addressing workplace deviances is crucial for maintaining a positive and productive work environment. This article delves into the 4 types of workplace deviant behaviour, productivity, political, property, and personal aggression, the causes of such behaviours and sheds light on their implications for both employees and organizations.
Productivity Deviance
Productivity deviance involves actions that undermine the efficiency and effectiveness of the workplace. This may include intentionally working slowly, engaging in time theft, damaging equipment at the workplace, delivering substandard work or intentionally providing inaccurate information. Such behaviours can negatively impact an individual’s or team's productivity.
Political Deviance
Political deviance refers to actions aimed at harming coworkers or the organization for personal gain or to advance one's own agenda. Examples include spreading rumors, undermining colleagues, or manipulating others to gain an advantage. Political deviance can erode trust within the workplace and disrupt team dynamics.
Property Deviance
Property deviance involves the intentional destruction or theft of organizational property. This can range from stealing office supplies to more severe actions like damaging equipment. Property deviance can have significant consequences for both employees and the organization as this can lead to financial losses, damage to the company's reputation, and a negative work environment.
Personal Aggression
Personal aggression in the workplace encompasses behaviours intended to harm others emotionally or physically. This may include bullying, harassment, or physical altercations. Personal aggression not only damages individual well-being but also contributes to a toxic work environment, impacting overall team morale.
Understanding the causes of workplace behaviour deviance is crucial for employers, managers, and employees, as it enables the development of effective strategies to address and mitigate such issues. Employees who are dissatisfied with their jobs may engage in deviant behaviour as a form of coping or expressing their frustration. This can manifest in the form of absenteeism, tardiness, or even more severe actions such as sabotage. Poor leadership, characterized by autocratic or abusive management, can contribute to deviant behaviour among employees. A lack of trust in leadership or perceived injustice in decision-making processes may prompt individuals to act against organizational norms.
Another reason can be toxic organizational culture that tolerates or ignores deviant behaviour can perpetuate such actions. When employees witness others engaging in misconduct without facing consequences, they may feel more inclined to participate in deviant acts themselves. Finally a lack of ethical climate where the organizations that do not prioritize ethical behaviour may inadvertently encourage deviant actions. A culture that values results over ethical conduct may lead employees to cut corners or engage in unethical practices to meet targets.
Leadership plays a crucial role in setting the tone for workplace behaviour. Leaders who model ethical conduct, prioritize employee well-being and address issues promptly create an environment that discourages deviant behaviour. Conversely, a lack of ethical leadership or indifference to employee concerns can contribute to a culture where deviance thrives.
Addressing workplace deviant behaviour requires a multi-faceted approach. Implementing clear policies and consequences, fostering a positive organizational culture, providing stress management resources, and promoting ethical leadership are integral components of a strategy aimed at curbing deviant behaviour. By acknowledging and proactively addressing this phenomenon, organizations can cultivate a work environment that promotes productivity, collaboration, and employee satisfaction.